Empowering Change

How a California Utility Transformed with Organizational Excellence

The Challenge

Our client was challenged with optimizing organizational efficiency and securing stakeholder buy-in.

TSG’s Impact

Seamless workforce transition, Organizational Change Management (OCM) strategy execution, Oracle Unifier integration

Objectives

The California utility faced a series of project delays and challenges in obtaining stakeholder buy-in, which hindered their progress. They realized the importance of optimizing their organizational efficiency and approached TSG to assist with their change management needs. Their goal was to establish a Center of Excellence (COE) and implement key workforce management and digital solutions.

Solution

The Select Group (TSG) delivered targeted Organizational Change Management (OCM) support throughout the project lifecycle, ensuring seamless implementation of a workforce management tool. In addition, TSG led the Oracle Unifier integration, developing comprehensive training and processes that resulted in smooth transitions and long-term operational success.

Benefits

Efficiency Boost

TSG’s support improved project delivery timelines and reduced inefficiencies.

Change Management

TSG ensured smooth transitions through tailored change management practices.

Adaptability

TSG’s change management enabled the utility to easily adapt to future challenges.

Operational Excellence

Through TSG’s approach, the utility achieved long-term operational improvements.