Designing Points of Sale for On-The-Go Customers

The Challenge

Our client was challenged with upgrading their point of sale (POS) systems to modernize hundreds of gas stations nationwide.

TSG’s Impact

Enhanced POS Functionality, Upgraded 80+ Locations/Week, Improved Customer Experience

Objectives

The client, a national supplier of gas station technology, sought to modernize their POS systems to include “smart” enhancements like digital terminals and upgraded payment devices. Their goal was to extend customer engagement and uncover new revenue streams by implementing these upgrades across hundreds of locations.

Solution

The Select Group (TSG) provided comprehensive support, including POS device upgrades, network validation, remote installation, and training for gas station operators. These efforts allowed the client to rapidly deploy modern technology at their gas stations, enhancing customer experience and operational efficiency.

Benefits

Increased Revenue

TSG’s upgrades allowed the client to maximize revenue through modernized payment options and enhanced POS features.

Operational Efficiency

TSG swiftly implemented advanced pump technology across hundreds of locations, maintaining business continuity.

Enhanced Security

TSG’s solutions improved payment security, reducing the risk of fraud and ensuring safe transactions.

Loyalty Program Growth

TSG enabled enhancements to the client’s loyalty program, fostering customer retention and driving repeat business.