Uplifted Billing System Supports Millions of Customers

The Challenge

Our client was challenged with transferring legacy operational systems to a modern hybrid cloud-based operational support system (OSS) during a large strategic acquisition.

TSG’s Impact

Migrated millions of customers, Architected hybrid cloud model, Integrated legacy and new systems

Objectives

The client, a major telecom provider, faced the challenge of uplifting its legacy operational support systems (OSS) after a large acquisition. They needed a modern hybrid cloud-based solution to support emerging technologies and ensure seamless customer transitions.

Solution

The Select Group (TSG) partnered with the client to architect and implement a hybrid cloud-based OSS. By using an agile approach and integrating legacy systems, TSG facilitated the migration of millions of customers, ensuring the client’s systems were modernized and future-proofed.

Benefits

Enhanced Performance

TSG ensured the new billing platform could scale with automation and improve latency and security.

Operational Efficiency

TSG’s migration offloaded the client’s responsibilities, allowing focus on emerging cloud technologies.

Strategic Flexibility

The successful integration allowed the client to extend modernization efforts to other internal systems.