Faster Food; Happier Customers

Speedy and Efficient Point of Sale for Quick Service Restaurants (QSR)

The Challenge

Our client was challenged with upgrading their POS system to enhance efficiency across 6,000 branches.

TSG’S Impact

Improved operational efficiency, Developed kiosks for 6,000 locations, Optimized inventory management

Objectives

A leading quick service restaurant (QSR) chain in the U.S. wanted to increase efficiency and speed in its operations, recognizing that faster service could lead to higher sales and profitability. To achieve this, they aimed to modernize their POS system by introducing advanced technology, including mobile ordering and self-serve kiosks.

Solution

The Select Group (TSG) deployed agile development teams specializing in mobile app creation, utilizing tools like Xcode, Android Studio, and Maven to build interactive touch-screen kiosks and mobile ordering platforms. Additionally, TSG implemented an advanced inventory management system to optimize the supply chain, transforming the client’s operations across over 6,000 locations.

Benefits

Faster Service

TSG implemented self-serve kiosks and touch screens to speed up ordering and payment.

Inventory Control

TSG’s inventory management systems helped optimize supply chain efficiency.

Cost Savings

TSG’s customized POS solutions reduced operational costs across all branches.

Integrated Operations

TSG’s systems connected mobile, kiosk, and traditional orders seamlessly for a unified experience.