Accelerating the Pace of Automation

Less Risk, Thousands of Hours Saved

The Challenge

Our client was challenged with an unreliable network, security risks and time-consuming manual tasks.

TSG’s Impact

Low-Cost Automation, Thousands of Manual Hours Saved, 95% Story Point Estimation Accuracy

Objectives

The client, a large multinational technology company, recognized the need for a more reliable and secure network. They sought a partner to automate repetitive tasks, ensuring they could meet growing demands while maintaining high service standards.

Solution

The Select Group (TSG) designed a custom solution that ensured quality and cost-effectiveness by staggering onboarding and accurately estimating story points. TSG configured a network management system and implemented Agile practices, building and scaling an Agile Scrum Team while adding new technology capabilities. This approach ensured a smooth transition to automated processes, ultimately enhancing the client’s operational capabilities.

Benefits

Enhanced Reliability

By automating network services, TSG significantly improved the client’s operational reliability, reducing downtime and increasing service quality.

Cost Savings

TSG’s automation solutions saved the client thousands of manual hours, leading to substantial cost reductions and more efficient resource allocation.

Accelerated Innovation

The implementation of new technologies and agile practices allowed the client to accelerate innovation and quickly adapt to market changes.

Operational Efficiency

TSG’s consultative approach streamlined engineer workflows and audit processes, leading to more efficient and effective operations.