Computer Operations Technican
Job ID: 72250
Posted 4 days ago
Phoenix, AZ
19 - 35/hr
Phoenix, AZ
Contract
19 - 35/hr
On-Site
Job Details
Job Title – Computer Operations Technician
Start Date – ASAP
Interview Process – 2 Rounds
Location: Phoenix, Arizona (HYBRID – PANAMA SCHEDULE)
Job Duration – 6-month contract to hire
Shift Details:
- Panama schedule. Week 1 (starting on Monday) 2 on, 2 off, 3 on. Week 2: 2 off, 2 on, 3 off.
- Flexible hours from 8am - 10 pm MST
This position provides daily operational support within the Bank’s Command Center. Monitors and operates the mainframe, ATMs, network, and open systems to facilitate ongoing functionality and efficiency. Ensures online network, operation, and batch production schedules are continuously met. Responds to monitored events, incidents, and reported issues. Supports the assigned shift by facilitating workflow, overseeing hardware and software resources, and reducing operational risk. Provides technical assistance to Information Technology support staff and business personnel both inside and outside of normal operating hours.
Day to Day Details:
- 4*12 hr shifts. Nights or Days
- Night – Mainframe/Batch Orientated
- Day – Mainframe, Batch + Incident Management, High Call Volume
- 100-150 calls per day
- Strong Communication Skills
- Networking
- Mainframe
- Batch scheduling – Control M, CA Autosys, TWS, Zeke
- Incident Management –
- System outages, digital Banking outage, Infrastructure network issues, Bridge Calls, ATM Support.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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